Agency Philosophy Insurance is a complex legal contract that most people don’t understand. We are a local team who cares enough to ask thorough questions upfront, so we can make appropriate recommendations to protect all you have worked to acquire. Insurance doesn’t have a return policy like Amazon. Getting your coverage right BEFORE a claim is crucial. It is our most important responsibility as your agent. Should you have a claim, we’ll be there to walk you through the entire claims process. We are a great fit if you want a personal [one-to-one] relationship with a professional agent—an agent who takes time to understand each client and their insurance needs.